We sell to our Clients a license to use our SaaS solution which provides different features, which include the following: i) Automated Personalization, ii) Dynamic AB Testing, iii) a full set of features to help Clients optimize their website conversions and maximize revenues, iv) targeted and omnichannel Advertising directed to End Users, and v) a flexible data architecture to allow for powerful integrations with any enterprise system (collectively, the “Services”). We provide our Services under the sole direction of our Clients, when collecting and processing your information.
In the course of operating the Platform and providing our services, Recotap collects the following types of information from End Users:
If we combine Personal Information with Non-personal Information, the combined information shall be treated by us as Personal Information for as long as it remains combined.
Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect information and to enhance your experience using the Websites. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Websites may not function properly.
The following subdomains are also used by our Clients' websites but they will never collect information on our End Users or other persons:
We may share Personal Information with the following recipients: (i) our subsidiaries any of our parent companies, affiliates, joint ventures, or other companies under common control with us; (ii) the Client you interact with directly; (iii) subcontractors and other third party service providers, such as cloud computing service provides; (iv) auditors or advisers of our business processes; and (v) any potential purchasers or investors in Recotap.
We will not share without your consent your Personal Information except as required by law, such as to comply with a subpoena, court orders and regulations or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
We will retain the information we collect for as long as needed to provide our Services and to comply with our legal obligations.
The security of your personal information is important to us. We take commercially reasonable steps to protect the information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the absolute security of our databases, nor can we guarantee that the information that you supply will not be intercepted while being transmitted to and from us over the Internet.
In addition, we perform an internal screening process to our subcontractors who may have access to your Personal Information prior to our engagement with them, and require such subcontractors to take all reasonable measures in order to safeguard your Personal Information.
Recotap does not knowingly collect Personal Information from children in the EU who are under the age of sixteen (16) through the Platform. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without his/her consent, then he or she should contact us at email@example.com. If we become aware that a child under the age of 16 has provided us with
Personal Information, we will delete such information from our files.
The Children’s Online Privacy Protection Act (“COPPA”) requires parental consent for collection of Personal Information from children younger than the age of 13 years old in the U.S. Recotap complies with COPAA and does not collect Personal Information of children, unless it is necessary to support the internal operations (as defined in 16 C.F.R. 312.2,) of Client’s Website. Please consult our Client’s websites to determine their compliance with COPPA. For tips on protecting children's privacy online, generally, please view the FTC's website at http://www.ftc.gov/privacy/privacyinitiatives/childrens.html
Recotap complies with the EU-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Recotap has certified that it adheres to the Privacy Shield Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Privacy Shield program, and to view Recotap’s certification, please visit https://www.privacyshield.gov/US-Businesses.
In order to comply with the Privacy Shield framework, Recotap commits to the resolution of complaints about your privacy and our collection or use of your information.
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