Personalization in ABM: Finding the Sweet Spot
Everyone talks about personalization in ABM. But let's get real about what works and what doesn't.
As a company selling ABM software
We should eat our own dog food (do our own ABM)
But we didn’t for a long time..
There were a few reasons, of course
Now that we have both, we’ve started our own ABM 💪
In this newsletter, I’ll expose our best practices

So you can incorporate/steal what works for you
Our demand-gen activities drive demos every week.

The demos help us really understand pain-points & what our prospects need
We shortlist few accounts to be added each Friday to our ABM process
We do an intent check, website visit check, techno-graphics check & a bunch of other things to qualify
We run personalized ads only to decision-makers and influencers in the target companies.
Considerable research goes into this process

Made easier by SDR’s notes from demo
Each account gets 5 ad creatives dedicated to them (personalized for every account)
And yes, we absolutely run our ads through Recotap
PS: For tips on how to write ABM ad-copies, check this LinkedIn post by our CEO
From the pain points learnt during demos
We draft a storyline for email nurtures

This storyline is then split into 10+ emails over 6 months
And of course, the emails will be intensely value-packed & directly alleviates pain-points that can be solved without Recotap
We use Breakcold to follow each accounts’ target audience on Linkedin
Our goal is to engage with posts made by decision makers & champions if its relevant

This helps us to convey the personal attention given & stay top of mind
Occasional LinkedIn DMs that are in tandem with the emails being sent, also help channel attention to Recotap
This combination of strategies has gotten us a great healthy pipeline
We’ve had numerous clients book follow up meetings along with their higher-ups and explicitly said
“If your ads can make us book a meeting with you, you can help us get box-tickets to the big games too.”

So that’s one of our own ABM playbook. Feel free to steal
Table of Contents
Subscribe now for best practices, research reports, and more.
Everyone talks about personalization in ABM. But let's get real about what works and what doesn't.
How to Reclaim Your Audience’s Attention
Maybe going backward might be the way forward