Personalization in ABM: Finding the Sweet Spot
Everyone talks about personalization in ABM. But let's get real about what works and what doesn't.

This got me thinking. Why would someone do that?
Why not just get on with it?
Turns out that spending time to sharpen the axe is actually smart:

Well, now that I knew this
I thought about how this applies to picking target accounts for ABM
Account selection is one of the most important decisions
That's why you'll see that successful sales & marketing teams spend an unusually large amount of time on selecting the right accounts to go after (target).
Logic: Right accounts will lead to more closed deals, while wrong accounts waste time and resources.
After speaking with 100's of sales & marketing teams, I've understood that these should be the key factors in your account selection strategy:
Don’t worry. I’ll break everything down in detail here.
Before you start selecting accounts, there are a few things you need to do first.
First, you need to define your ICP (Ideal Customer Profile)
What are the characteristics of your ideal customer?
What are their pain points?
What are their goals?
Once you have defined your ICP, you need to gather data on potential accounts.
This data can include things like company size, industry, location, and website traffic.
You can use a variety of tools to gather this data, such as LinkedIn Sales Navigator, ZoomInfo, and Bombora.

Once you have gathered data on potential accounts, go to step 1
There are a few steps involved in this process that you must not miss:
This will help you prioritize your accounts and focus your efforts on the ones that are most likely to be a good fit.
This information can be found in intent data providers G2 & Bombora (we provide this data inside Recotap).
In addition to the above not-to-miss steps, there are a few non-obvious but important steps
Sales teams are not the only ones who can provide valuable insights into account selection.
Get valuable insights from marketing, customer success, and product teams that would help you identify the right accounts to target.
In case you’re using a CRM, think that you just got a booster in your process. Use it to identify different patterns on Closed Won or Closed Lost.
This would help you take a guided path.
It is important to be flexible but ruthless with your account selection process especially with in this fluctuating market.
If you see that a particular account is not a good fit, don't be afraid and move on to another one.

Once you have selected a list of accounts, you need to prioritize them.
This will help you focus your efforts on the accounts that are most likely to convert.
I've found that these 3 factors are very important:
Larger accounts tend to have more budget and decision-makers, which can make them more attractive targets.
Accounts that are already nurtured and are further along in the buying process are more likely to close a deal
Accounts that have expressed interest in your product or service are more likely to close a deal.
In order to help you understand and experience the impact of Account Selection, I’ve gathered some of the best case studies form our own clients:
I’m confident you’ll relate to this if you’re doing account selection:

If you treat account selection as set it & forget it
You may be disappointed
The fact is - account selection is an iterative & continuous process
You need to iterate and improve your process over time
This means
In a recent ABM Voice Podcast with Andrei, we talked about the importance of account selection for SDRs.
He suggests that Marketers and SDRs focus on a small set of accounts per quarter, rather than trying to reach out to as many accounts as possible.
There are a few reasons why this is a good approach:
First, it allows us to focus our time and energy on the accounts that are most likely to be a good fit for their product or service.
Second, it allows us to build deeper relationships with the accounts we are targeting.
Third, it helps us track progress and measure results more effectively.
Of course, there are some challenges to this approach
However, the benefits of this approach outweigh the challenges.
By focusing on a small set of accounts per quarter, we can increase our chances of success.
Account selection may seem like a complex process
Hopefully, it feels a little less complex now
Hope this was worth your 3 minutes of time
Need help with selecting accounts? Reply to this email
PS: Thanks for liking my last email. I got free movie tickets. Decided that I can’t be greedy & ask for a like every-time.
So, like it only if you feel you’ve gotten real value ❤️
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Everyone talks about personalization in ABM. But let's get real about what works and what doesn't.
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