Stop Churn Before They Leave

Once an account is flagged as at-risk by our AI, Recotap enables CS teams to intervene with timely, value-led messaging. This intervention uses personalized LinkedIn ads and 1-1 landing pages to automatically reinforce the value, ROI, and usage successes the customer has already achieved. The messaging adapts based on the account's risk level to either retain disengaged accounts or position healthy accounts for growth. Our multi-channel orchestration coordinates LinkedIn campaigns with CS outreach for consistent value reinforcement throughout renewal windows.

Recotap helps turn retention into a growth engine by spotting expansion opportunities early. The AI tracks module-level usage depth, feature adoption, and third-party research patterns such as Bombora or G2 category research to identify customers showing genuine expansion intent. When this intent is detected, the AI triggers expansion-focused ads and personalized 1-1 landing pages, so that sales and CS teams have the perfect, timely window to initiate conversations about upgrades. Know more about cross and upsell here

Recotap's engagement scoring identifies which attendees showed genuine buying intent versus passive participation. Impression capping and journey-stage targeting focus post-event budget on highly engaged attendees while reducing spend on low-intent participants, so that nurture dollars concentrate on opportunities most likely to convert into pipeline

No. Recotap automates the creation and execution of personalized campaigns. The system uses a drag-and-drop builder and approved templates to auto-generate personalized ads and 1-1 landing pages. This eliminates design bottlenecks and developer dependencies, so that CS teams can run renewal and expansion campaigns quickly without relying on additional creative or development resources.

No. Recotap automates the entire post-event nurture from data capture through campaign triggering and multi-channel sequencing. Once you configure event workflows and content templates, AI handles attendee segmentation, campaign timing, and personalization automatically, so that your team focuses on event execution rather than post-event campaign management.

Recotap improves budget efficiency through Impression Capping. This AI-driven feature controls ad frequency and spend at the account level, preventing message fatigue among customers while prioritizing budget to accounts showing the strongest churn signals or competitor interest, so that every impression works hard toward retention or growth.

Yes. Recotap tracks retention impact and renewal rates by connecting early intervention campaigns directly to saved accounts and revenue retained. By unifying ad performance, engagement, and CRM activity, Recotap enables teams to prove Customer Success ROI by measuring how these campaigns influence pipeline and closed revenue, so that leadership sees clear attribution between retention marketing and protected revenue.

Traditional CS approaches discover churn risk during renewal calls when decisions are already made. Recotap detects declining engagement patterns, competitor research, and disengagement signals 8-12 weeks before renewal dates. This early detection window comes from monitoring Bombora intent data showing competitor topic research, declining product usage patterns from CRM data, and reduced engagement with marketing and key account manager touchpoints, so that CS teams intervene while there's still time to demonstrate value and change outcomes.